Terms of Service

01  Acceptance of Terms

By accessing our website, making a reservation, or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

02  Use of Our Website

You may use our website for personal, non-commercial purposes only. You agree not to misuse the site, interfere with its operation, or attempt to access it in any unauthorized way.

03  Reservations & Orders

Reservations and orders made through our website or by phone are subject to availability and confirmation. We reserve the right to modify, decline, or cancel a reservation or order at our discretion.

04  Pricing & Availability

Menu items, prices, and availability are subject to change without notice. While we strive for accuracy, occasional errors may occur and we reserve the right to correct them.

05  Intellectual Property

All content on this site — including text, images, logos, the winged-fork emblem, and design — is the property of Heaven on a Fork and protected by applicable law. You may not reproduce or reuse it without permission.

06  User Conduct

When contacting us or submitting information, you agree to provide accurate details and to behave respectfully. We may remove content or restrict access for conduct that is unlawful or harmful.

07  Third-Party Services

Our website may integrate or link to third-party services such as Google for reviews and maps. We are not responsible for the content or practices of those services.

08  Disclaimers

Our website and services are provided “as is” without warranties of any kind. We do not guarantee that the site will be uninterrupted, error-free, or free of harmful components.

09  Limitation of Liability

To the fullest extent permitted by law, Heaven on a Fork is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

10  SMS Notification Terms

Program: Heaven on a Fork sends transactional text messages only — order-ready pickup notices and table/waitlist-ready notices. No promotional or marketing messages are sent.

How you opt in (in person): when you place an order, request a pickup notification, or join our waitlist, a staff member asks your permission before any text is sent. Verbal opt-in script:

Staff: “Would you like us to text you at this number when your order or table is ready? These are transactional alerts from Heaven on a Fork about this order or table only — usually one or two messages per visit. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Our Terms are at heavenonafork.com/en/terms and our Privacy Policy is at heavenonafork.com/en/privacy. Would you like to receive these texts — yes or no?”

Customer: “Yes, please.”

Staff: “Great — we’ll text you at this number when it’s ready.”

Providing a phone number alone is not consent; the customer must say yes. Staff record the phone number, consent status, date/time, and the related order or waitlist entry before any message is sent.

Sample messages: “Heaven on a Fork: Your order is ready for pickup. Please come to the pickup counter. Reply STOP to opt out or HELP for help.” and “Heaven on a Fork: Your table is ready. Please see the host when you arrive. Reply STOP to opt out or HELP for help.”

Message frequency varies (typically 1–2 messages per order or visit). Message and data rates may apply. Reply STOP to cancel; you will receive one confirmation and no further messages. Reply HELP or call (949) 382-2777 for help. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase. See our Privacy Policy at heavenonafork.com/en/privacy.

11  Changes & Contact

We may update these terms from time to time; continued use of the site means you accept the revised terms. Questions? Email info@heavenonfork.com or call (949) 382-2777.